Jenzabar incident

Host failure in North America Central

Notice Resolved View vendor source →

Jenzabar experienced a notice incident on December 4, 2021 affecting North America Central, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2021, 12:50 AM UTC
Resolved
Dec 04, 2021, 03:39 AM UTC
Duration
2h 49m
Detected by Pingoru
Dec 04, 2021, 12:50 AM UTC

Affected components

North America Central

Update timeline

  1. investigating Dec 04, 2021, 12:50 AM UTC

    Our North America Central data center suffered a host failure around 7:26 PM Eastern. Workloads that were running on the failed host should be automatically restarted on other hosts in the cluster.

  2. identified Dec 04, 2021, 02:13 AM UTC

    Datacenter technicians have identified a failed memory module and are working to replace it.

  3. resolved Dec 04, 2021, 03:39 AM UTC

    The failed hardware has been replaced.