Jenzabar experienced a notice incident on September 20, 2022 affecting North America Central, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
North America Central
Update timeline
- investigating Sep 20, 2022, 05:36 AM UTC
We are investigating the cause of a network disruption that was detected in our datacenter.
- investigating Sep 20, 2022, 06:29 AM UTC
We are continuing to investigate this issue.
- investigating Sep 20, 2022, 06:34 AM UTC
A running configuration became corrupt and prevented a normal failover event. We worked with IBM Cloud to correct the issue and restore network connectivity.
- resolved Sep 20, 2022, 06:34 AM UTC
This incident has been resolved.