Jenzabar experienced a notice incident on November 3, 2022 affecting North America Central, lasting 14h 8m. The incident has been resolved; the full update timeline is below.
Affected components
North America Central
Update timeline
- identified Nov 03, 2022, 05:23 AM UTC
Our data center has suffered a host failure. All workloads have been migrated to other hosts in the cluster. We have begun the process to replace the failed host.
- monitoring Nov 03, 2022, 06:23 AM UTC
The host is back up and running, but we are running further tests before allowing it to carry production workloads. Our cluster has enough capacity to tolerate additional failures while we take the time to ensure that this host is ready for production.
- resolved Nov 03, 2022, 07:32 PM UTC
The host has passed all checks and is back in production.