Jenzabar experienced a notice incident on April 8, 2024 affecting North America East and North America Central and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 08, 2024, 09:22 PM UTC
We received notice that some customers didn't receive email notification related to the outage earlier today. This is being investigated with the vendor. We have removed the incident and reposted to make sure all customers have been updated. This morning a Jenzabar Cloud customer experienced a DDoS attack. While working with Cloudflare to mitigate the attack some networking rules were put in place that briefly affected other customers. This outage was around 12:15 EST. The rules were quickly removed to restore access. We apologize for the inconvenience this has caused.
- resolved Apr 08, 2024, 09:23 PM UTC
This incident has been resolved.