Jenji incident

Elevated API Latency

Critical Resolved View vendor source →

Jenji experienced a critical incident on February 1, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2023, 09:28 AM UTC
Resolved
Feb 01, 2023, 07:30 AM UTC
Duration
—
Detected by Pingoru
Feb 01, 2023, 09:28 AM UTC

Update timeline

  1. resolved Feb 01, 2023, 09:28 AM UTC

    We're experiencing an elevated level of API latency affecting Web traffic and are currently looking into the issue.

  2. postmortem Feb 01, 2023, 09:28 AM UTC

    Due to a bug in the Billing subsystem running our monthly invoicing, databases have been saturated. The bug has been fixed and traffic has gone back to normal. We are evaluating how to spot these regressions in the future without draining capacity.