Jellyfish experienced a minor incident on July 12, 2022 affecting Data Ingestion, lasting 7h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 12, 2022, 05:33 PM UTC
Earlier today we experienced delays with our overnight data refreshes. Our team has identified and fixed the root cause and is currently working to restore normal performance levels. We apologize for any inconvenience. While the app is fully operational, users might see slightly outdated data. We expect to have all customer data up to date in the next 24 hours.
- monitoring Jul 12, 2022, 05:34 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 12, 2022, 08:52 PM UTC
Data refreshes are running at full capacity, catching up after the earlier disruption. We anticipate having all customers up to date this evening.
- resolved Jul 13, 2022, 12:54 AM UTC
This incident has been resolved.