Jellyfish incident

Some data ingestions did not run overnight

Minor Resolved View vendor source →

Jellyfish experienced a minor incident on August 2, 2022 affecting Data Ingestion, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2022, 01:02 PM UTC
Resolved
Aug 02, 2022, 01:54 PM UTC
Duration
51m
Detected by Pingoru
Aug 02, 2022, 01:02 PM UTC

Affected components

Data Ingestion

Update timeline

  1. investigating Aug 02, 2022, 01:02 PM UTC

    The Jellyfish team is aware that some data ingestions did not run overnight. We are actively investigating and will provide an update once the root cause has been identified. We apologize for any inconvenience.

  2. investigating Aug 02, 2022, 01:03 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 02, 2022, 01:08 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Aug 02, 2022, 01:35 PM UTC

    We have fixed the underlying issue and kicked off data refreshes for all impacted customers

  5. resolved Aug 02, 2022, 01:54 PM UTC

    Resolved. We are completing our daily data processing. Check https://app.jellyfish.co/config/systems/ for the latest status.