Is Akamai Identity Cloud Down Right Now? Live Akamai Identity Cloud Status & Outages | IsDown incident

Verification Email Issues

Minor Resolved View vendor source →

Is Akamai Identity Cloud Down Right Now? Live Akamai Identity Cloud Status & Outages | IsDown experienced a minor incident on April 10, 2017, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2017, 05:15 PM UTC
Resolved
Apr 10, 2017, 07:01 PM UTC
Duration
1h 45m
Detected by Pingoru
Apr 10, 2017, 05:15 PM UTC

Update timeline

  1. identified Apr 10, 2017, 05:15 PM UTC

    Janrain has identified an issue with sending registration and password reset emails. Engineering is investigating.

  2. investigating Apr 10, 2017, 06:04 PM UTC

    Engineering continues to investigate the issues with the email service. Currently, emails for registration and password reset are not being sent.

  3. resolved Apr 10, 2017, 07:01 PM UTC

    Engineering has found and fixed the email sending issues. Email service is functioning normally.