Is Akamai Identity Cloud Down Right Now? Live Akamai Identity Cloud Status & Outages | IsDown incident

Temporary UI Issue with Welcome Back User Experience

Is Akamai Identity Cloud Down Right Now? Live Akamai Identity Cloud Status & Outages | IsDown experienced a notice incident on May 18, 2017, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started: May 18, 2017, 05:34 PM UTC
Resolved: May 18, 2017, 07:22 PM UTC
Duration: 1h 48m
Detected by Pingoru: May 18, 2017, 05:34 PM UTC

Update timeline

identified May 18, 2017, 05:34 PM UTC

Depending on individual configuration settings, some customers are currently experiencing issues with the welcome back user experience due to a Janrain UI change. This change is being rolled back and normal behavior can be expected for all customers in all regions at approximately 18:00 GMT.
resolved May 18, 2017, 07:22 PM UTC

The Janrain UI change has been rolled-back successfully. We anticipate no further related issues.