Is Akamai Identity Cloud Down Right Now? Live Akamai Identity Cloud Status & Outages | IsDown incident

China AWS/Sinnet Availability Zone issue impacting Telesign SMS delivery

Is Akamai Identity Cloud Down Right Now? Live Akamai Identity Cloud Status & Outages | IsDown experienced a minor incident on October 17, 2019, lasting 13m. The incident has been resolved; the full update timeline is below.

Started: Oct 17, 2019, 11:46 PM UTC
Resolved: Oct 18, 2019, 12:00 AM UTC
Duration: 13m
Detected by Pingoru: Oct 17, 2019, 11:46 PM UTC

Update timeline

investigating Oct 17, 2019, 11:46 PM UTC

Akamai Identity Cloud engineering teams are currently tracking an issue impacting SMS delivery in the China region. All other services are functioning normally in the China region.
monitoring Oct 17, 2019, 11:52 PM UTC

Error rates have dropped significantly and Akamai Identity Cloud engineers are continuing to monitor service health for any issues. Moving this to monitoring state.
resolved Oct 18, 2019, 12:00 AM UTC

SMS delivery in the China region has returned to normal. Setting state to resolved.