Jane incident

Slow response times

Minor Resolved View vendor source →

Jane experienced a minor incident on October 11, 2018, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2018, 11:50 PM UTC
Resolved
Oct 12, 2018, 01:13 AM UTC
Duration
1h 23m
Detected by Pingoru
Oct 11, 2018, 11:50 PM UTC

Update timeline

  1. investigating Oct 11, 2018, 11:50 PM UTC

    The Jane team is investigating slow response times for Canadian customers.

  2. monitoring Oct 12, 2018, 12:16 AM UTC

    Response times are nearly back to normal. We're continuing to monitor closely.

  3. resolved Oct 12, 2018, 01:13 AM UTC

    This incident has been resolved.