Jane experienced a minor incident on October 16, 2018 affecting Web App - Canada and Web App - UK and 1 more component, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Web App - CanadaWeb App - UKWeb App - US West
Update timeline
- investigating Oct 16, 2018, 02:45 PM UTC
Chart duplicating is temporarily disabled while we need to update this functionality--it hasn't been working properly this morning.
- identified Oct 16, 2018, 03:22 PM UTC
We're still working as fast as possible on restoring the duplicating charts functionality. We'll post another update within 30 min.
- monitoring Oct 16, 2018, 04:06 PM UTC
We've made the necessary changes and Jane is now duplicating charts properly. Thanks for your patience!
- resolved Oct 16, 2018, 04:17 PM UTC
This incident has been resolved.