Jane experienced a notice incident on February 10, 2022 affecting Web App - Canada and Web App - US West, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Web App - CanadaWeb App - US West
Update timeline
- investigating Feb 10, 2022, 07:52 PM UTC
Square is currently having some performance issues across their services, which is causing payments to fail. We'll keep you updated when they're running at 100% again. You can keep updated on their status here too: https://issquareup.com/
- monitoring Feb 10, 2022, 08:40 PM UTC
Square has released a fix for issues they were experiencing today. You should see everything return to normal very shortly.
- resolved Feb 10, 2022, 09:43 PM UTC
All sources indicate we're in the clear! We'll still be keeping an eye on things behind the scenes. Have a lovely rest of your day, everyone.