jambonz experienced a minor incident on October 9, 2026 affecting jambonz.cloud (Call processing), lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
jambonz.cloud (Call processing)
Update timeline
- investigating Oct 09, 2026, 11:06 PM UTC
Starting at approximately 6:10 PM EDT (22:10 UTC), a portion of outbound calls on jambonz.cloud failed to connect, and some accounts had outbound calls rejected with 503 “Maximum Calls In Progress” even though they were under their limits. We have applied a mitigation and outbound calls are completing normally again. We are monitoring and will update this notice when the issue is fully resolved.
- resolved Oct 09, 2026, 11:20 PM UTC
The issue is resolved and all outbound calls are again proceeding normally