iZettle incident

Issues with accepting payments

Critical Resolved View vendor source →

iZettle experienced a critical incident on October 1, 2025 affecting Mexico, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 05:33 PM UTC
Resolved
Oct 01, 2025, 09:00 PM UTC
Duration
3h 26m
Detected by Pingoru
Oct 01, 2025, 05:33 PM UTC

Affected components

Mexico

Update timeline

  1. investigating Oct 01, 2025, 05:33 PM UTC

    Some merchants are currently experiencing issues with taking payments, our teams are working on this. Please accept our apologies for the inconvenience, and keep an eye on our Status Page for further updates. Thank you for your patience.

  2. resolved Oct 01, 2025, 09:00 PM UTC

    This incident has been resolved.