iZettle incident

Issues with accepting card payments - MX

Critical Resolved View vendor source →

iZettle experienced a critical incident on October 13, 2025 affecting Mexico, lasting 11h 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2025, 07:46 PM UTC
Resolved
Oct 14, 2025, 06:54 AM UTC
Duration
11h 7m
Detected by Pingoru
Oct 13, 2025, 07:46 PM UTC

Affected components

Mexico

Update timeline

  1. investigating Oct 13, 2025, 07:46 PM UTC

    We are currently experiencing difficulties accepting card payments. We are working with the highest priority to resolve it as soon as possible. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates. Thank you for your patience.

  2. resolved Oct 14, 2025, 06:54 AM UTC

    This incident has been resolved.