iZettle experienced a critical incident on November 29, 2025 affecting Sweden, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 29, 2025, 02:50 PM UTC
We are currently experiencing issues affecting the generation or display of receipts. Some users may notice delays or missing data when viewing receipts in the app and back office. Payment processing remains fully operational. Our teams are working to restore full functionality. Please keep your cash registers open while we resolve the issue. We will continue to provide updates as we make progress toward resolution.
- resolved Nov 29, 2025, 03:12 PM UTC
This incident has now been resolved. If a cash register has been closed, please open it to ensure the receipts are generated. We apologise for any inconvenience this may have caused.