IWT incident

Some users unable to access the application

Critical Resolved View vendor source →

IWT experienced a critical incident on January 10, 2022 affecting IWT Sourcing Suite Web Application, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2022, 03:44 PM UTC
Resolved
Jan 10, 2022, 05:36 PM UTC
Duration
1h 51m
Detected by Pingoru
Jan 10, 2022, 03:44 PM UTC

Affected components

IWT Sourcing Suite Web Application

Update timeline

  1. investigating Jan 10, 2022, 03:44 PM UTC

    We are currently investigating this issue.

  2. identified Jan 10, 2022, 04:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 10, 2022, 04:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 10, 2022, 05:36 PM UTC

    This incident has been resolved.