Ivanti Cloud incident

Neurons Platform - Delays in processing agent credential changes

Minor Resolved View vendor source →

Ivanti Cloud experienced a minor incident on February 4, 2026 affecting Ivanti Neurons Platform (MLU) and Ivanti Neurons Platform (NVU) and 1 more component, lasting 8h 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 09:17 PM UTC
Resolved
Feb 05, 2026, 05:57 AM UTC
Duration
8h 40m
Detected by Pingoru
Feb 04, 2026, 09:17 PM UTC

Affected components

Ivanti Neurons Platform (MLU)Ivanti Neurons Platform (NVU)Ivanti Neurons Platform (UKU)Ivanti Neurons Platform (FRU)Ivanti Neurons Platform (TTU)Ivanti Neurons Platform (TKU)

Update timeline

  1. investigating Feb 04, 2026, 09:17 PM UTC

    We are currently experiencing a backlog in the processing of agent policy changes. This will cause delays in updating and creating policy credentials. We expect the backlog to be fully processed in 4 to 5 hours.

  2. resolved Feb 05, 2026, 05:57 AM UTC

    This incident has been resolved.