Ivanti Cloud incident
Neurons for UEM - Device Discovery Delay – New Devices Not Visible in NVU - 1810488
Ivanti Cloud experienced a minor incident on March 16, 2026 affecting Ivanti Neurons Platform (NVU), lasting 14h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Ivanti Neurons Platform (NVU)
Update timeline
- investigating Mar 16, 2026, 10:47 PM UTC
We are currently experiencing delays with device discovery in NVU. Newly installed agent devices or connector-imported devices may not appear as expected.
- identified Mar 17, 2026, 12:54 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 17, 2026, 08:46 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 17, 2026, 01:21 PM UTC
This incident has been resolved.