Ivanti Cloud incident

Ivanti Neurons Platform - Tenants are unable to save credentials

Major Resolved View vendor source →

Ivanti Cloud experienced a major incident on April 4, 2026 affecting Ivanti Neurons Platform (FRU), lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2026, 12:19 AM UTC
Resolved
Apr 04, 2026, 01:34 AM UTC
Duration
1h 14m
Detected by Pingoru
Apr 04, 2026, 12:19 AM UTC

Affected components

Ivanti Neurons Platform (FRU)

Update timeline

  1. investigating Apr 04, 2026, 12:19 AM UTC

    We are investigating an issue in Ivanti Neurons Platform FRU where tenants are unable to save credentials. The issue may also affect new connector creations and anything else that requires the credentials store.

  2. investigating Apr 04, 2026, 12:36 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 04, 2026, 01:31 AM UTC

    We implemented a fix for this issue.

  4. resolved Apr 04, 2026, 01:34 AM UTC

    This incident has been resolved.