Ivanti Cloud experienced a critical incident on May 19, 2026 affecting Service Manager / Asset Manager (LDZ), lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 19, 2026, 01:16 PM UTC
We are currently investigating reports of connectivity issues with the LDZ PRD landscape. Our team is actively working to identify the root cause and resolve the issue as quickly as possible. We will provide further updates as soon as more information is available. Thank you for your patience.
- monitoring May 19, 2026, 01:47 PM UTC
We are beginning to see connectivity being restored. We will continue to closely monitor the situation and are still investigating the root cause. Thank you for your patience.
- resolved May 19, 2026, 02:58 PM UTC
The LDZ PRD landscape has remained stable and the reported issue is now resolved. A Root Cause Analysis (RCA) will be provided. If you are still experiencing degraded performance, please contact support.