itopia experienced a critical incident on July 2, 2018 affecting Main Portal, lasting 6h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Main Portal
Update timeline
- investigating Jul 02, 2018, 05:50 PM UTC
We are still experiencing a service disruption for cas.itopia.com. Our team is working to identify the cause and implement a solution. We will send an additional update in 30 minutes. We apologize for the inconvenience.
- monitoring Jul 02, 2018, 06:34 PM UTC
The portal is now operational; however, we'll continue to monitor and provide regular updates. The issue has been identified and a fix is being implemented.
- resolved Jul 03, 2018, 12:24 AM UTC
This incident has been resolved.