itopia experienced a critical incident on December 19, 2018 affecting Main Portal, lasting 18h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Main Portal
Update timeline
- investigating Dec 19, 2018, 07:14 PM UTC
We are currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution. We will send an additional update in 30 minutes.
- monitoring Dec 19, 2018, 07:55 PM UTC
itopia CAS portal is now available. Our team is still monitoring the performance and identifying the route cause.
- resolved Dec 20, 2018, 01:57 PM UTC
This incident has been resolved.