itopia experienced a critical incident on July 3, 2018 affecting Main Portal, lasting 2d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Main Portal
Update timeline
- investigating Jul 03, 2018, 08:26 PM UTC
We are currently experiencing a service disruption. Our team is working to identify the cause of the issue and implement a solution. We will send an additional update in 30 minutes.
- investigating Jul 03, 2018, 08:27 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 03, 2018, 11:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 06, 2018, 05:48 PM UTC
This incident has been resolved.