itopia experienced a critical incident on July 11, 2018 affecting Main Portal, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Main Portal
Update timeline
- investigating Jul 11, 2018, 02:13 PM UTC
We are currently experiencing a service disruption. Our software team is working to identify the root cause and implement a solution. We will send an additional update in 30 minutes.
- investigating Jul 11, 2018, 02:48 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 11, 2018, 05:22 PM UTC
Portal functionality was restored and we keep monitoring the performance.
- resolved Jul 13, 2018, 01:23 PM UTC
This incident has been resolved.