itopia incident

The ability to create new deployments in CAS is currently unavailable

Major Resolved View vendor source →

itopia experienced a major incident on May 22, 2020 affecting Provision, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2020, 01:30 PM UTC
Resolved
May 22, 2020, 02:09 PM UTC
Duration
39m
Detected by Pingoru
May 22, 2020, 01:30 PM UTC

Affected components

Provision

Update timeline

  1. investigating May 22, 2020, 01:30 PM UTC

    Currently, the ability to provision new deployments is unavailable because the Google Cloud sign in process is not allowing CAS Admins to choose a GCP Project for the deployment. Our engineers are investigating as a high priority and we expect to have a resolution in the next 1-2 hours.

  2. resolved May 22, 2020, 02:09 PM UTC

    Provision module functionality has been restored and our team keeps monitoring the system.