IT Portal experienced a minor incident on January 25, 2022 affecting US Cloud, lasting 11h 58m. The incident has been resolved; the full update timeline is below.
Affected components
US Cloud
Update timeline
- monitoring Jan 25, 2022, 02:12 PM UTC
Access to the download of files was offline for a few minutes. This incident has been resolved as the failover occured. Maintenance is scheduled tonight for further review.
- monitoring Jan 25, 2022, 04:16 PM UTC
We are continuing to experience issues with the storage and you may experience intermittent downtime as we try to resolve.
- monitoring Jan 25, 2022, 04:28 PM UTC
Storage servers are online! We will continue to monitor and review further tonight during our maintenance.
- resolved Jan 26, 2022, 02:10 AM UTC
This incident has been resolved.