IT Portal incident

CA Emergency Maintenance

Major Resolved View vendor source →

IT Portal experienced a major incident on June 1, 2022 affecting CA Cloud and CA API, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2022, 11:24 AM UTC
Resolved
Jun 01, 2022, 11:34 AM UTC
Duration
9m
Detected by Pingoru
Jun 01, 2022, 11:24 AM UTC

Affected components

CA CloudCA API

Update timeline

  1. investigating Jun 01, 2022, 11:24 AM UTC

    We are investigating a memory issue on an instance of SQL in the CA cloud. We expect service to be restored completely in the next hour.

  2. resolved Jun 01, 2022, 11:34 AM UTC

    We finished investigating the memory issue on an instance of SQL in the CA cloud. Service has been restored completely. Thank you for your patience.