IT Portal experienced a major incident on January 8, 2025 affecting US API and US Cloud, lasting 5h 8m. The incident has been resolved; the full update timeline is below.
Affected components
US APIUS Cloud
Update timeline
- investigating Jan 08, 2025, 03:30 PM UTC
We are currently investigating.
- identified Jan 08, 2025, 03:48 PM UTC
The issue has been identified, we have disabled admin settings (root cause) while we investigate.
- resolved Jan 08, 2025, 08:38 PM UTC
This incident has been resolved.