I.T Communications Limited incident
Mobile Networks and UK Broadband Issues
I.T Communications Limited experienced a notice incident on March 17, 2020, lasting 13d 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Mar 17, 2020, 11:32 AM UTC
Due to more people working from home due to the Corona Virus Outbreak, it would appear this is butting extream presure on ISP's We have had reports that some of you cannot call Mobile's and some have also reported issues with their broandband providers whereby the internet is slow. Calls from VoIP to Mobile, Mobile to Mobile is also likely to fail. I would like to remind you that this is outside of our network and our control. Please take a look at the below link. https://www.thesun.co.uk/money/11190026/o2-virgin-tesco-ee-three-and-giffgaff-down-as-customers-struggle-to-use-broadband-and-mobiles/?utm_medium=Social&utm_campaign=fabulousfacebook&utm_source=Facebook#Echobox=1584442824
- monitoring Mar 17, 2020, 01:26 PM UTC
This is now also affecting Vodafone - https://www.thesun.co.uk/money/11190026/o2-virgin-tesco-ee-three-giffgaff-down-millions-struggle-work-home/?utm_medium=Social&utm_campaign=fabulousfacebook&utm_source=Facebook#Echobox=1584442824
- resolved Mar 30, 2020, 01:01 PM UTC
This incident has been resolved.