I.T Communications Limited incident

Call Qualtiy Issues

Notice Resolved View vendor source →

I.T Communications Limited experienced a notice incident on April 1, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2021, 12:09 PM UTC
Resolved
Apr 01, 2021, 12:09 PM UTC
Duration
—
Detected by Pingoru
Apr 01, 2021, 12:09 PM UTC

Update timeline

  1. resolved Apr 01, 2021, 12:09 PM UTC

    We have noticed one of our MPLS Site to Site (Volta to Sov House) Data Centre had suffered 50% Packet Loss. This would have cuased Call Qualtiy Issues and or disconencted calls. We have removed the MPLS Link from our network and will now be taking steps to prevent this in the future.