I.T Communications Limited incident

Web Browser Access not working from DSL Internet Connections

Major Resolved View vendor source →

I.T Communications Limited experienced a major incident on January 14, 2025 affecting DSL Broadband Network, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2025, 09:49 AM UTC
Resolved
Jan 14, 2025, 10:01 AM UTC
Duration
11m
Detected by Pingoru
Jan 14, 2025, 09:49 AM UTC

Affected components

DSL Broadband Network

Update timeline

  1. investigating Jan 14, 2025, 09:49 AM UTC

    We are aware that some customers are not able to browse the internet. We believe that we have found the issue and putting in a fix to resolve. Update to folllow.

  2. resolved Jan 14, 2025, 10:01 AM UTC

    Hi, The issue is now fully resolved.