IsDown incident

Failed to send notifications for one incident in Azure

Major Resolved View vendor source →

IsDown experienced a major incident on January 25, 2023 affecting Webhooks and Zapier and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2023, 09:37 AM UTC
Resolved
Jan 26, 2023, 11:05 AM UTC
Duration
1d 1h
Detected by Pingoru
Jan 25, 2023, 09:37 AM UTC

Affected components

WebhooksZapierSlackEmails

Update timeline

  1. investigating Jan 25, 2023, 09:37 AM UTC

    This morning we failed to send an outage notification related to Azure. We're looking into the issue to understand the possible problem and prepare a fix. We're sorry for the problems caused.

  2. investigating Jan 25, 2023, 09:38 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 25, 2023, 01:56 PM UTC

    The problem was when there was a service with multiple ongoing outages going. Notifications weren't being sent for later ones. We've now deployed a fix to prevent this issue from happening again.

  4. resolved Jan 26, 2023, 11:05 AM UTC

    This incident has been resolved.