IsDown incident

Algorithm change to improve detection of outage severity trigger new notifications

Minor Resolved View vendor source →

IsDown experienced a minor incident on February 19, 2023 affecting Webhooks and Zapier and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2023, 06:22 PM UTC
Resolved
Feb 20, 2023, 06:28 PM UTC
Duration
1d
Detected by Pingoru
Feb 19, 2023, 06:22 PM UTC

Affected components

WebhooksZapierSlackEmailsDatadogPagerDutyMicrosoft TeamsGoogle ChatDiscord

Update timeline

  1. monitoring Feb 19, 2023, 06:22 PM UTC

    Customers might have received notifications in bulk because the algorithm changed to improve major outage detections. Previous outages marked as minor changed to major, and notifications were sent according to customers' settings. We should have communicated the change previously to prevent any surprises. We're sorry for the trouble caused.

  2. resolved Feb 20, 2023, 06:28 PM UTC

    This incident has been resolved.