IsDown incident

Multiple reports of timeouts accessing isdown.app

Minor Resolved View vendor source →

IsDown experienced a minor incident on October 8, 2024 affecting Website and API and 1 more component, lasting 5h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 05:11 PM UTC
Resolved
Oct 08, 2024, 10:30 PM UTC
Duration
5h 18m
Detected by Pingoru
Oct 08, 2024, 05:11 PM UTC

Affected components

WebsiteAPIStatus Pages

Update timeline

  1. investigating Oct 08, 2024, 05:11 PM UTC

    We are currently investigating this issue.

  2. identified Oct 08, 2024, 05:59 PM UTC

    It's an issue with our cloud provider. We're trying to understand what could be a solution to this problem.

  3. identified Oct 08, 2024, 08:57 PM UTC

    We continue to see with Heroku what possible options to mitigate the situation (https://status.heroku.com/incidents/2684). The current situation is that requests will get a connection timeout.

  4. monitoring Oct 08, 2024, 10:14 PM UTC

    We’re seeing some improvements with far fewer timeouts. We’ll keep monitoring.

  5. resolved Oct 08, 2024, 10:30 PM UTC

    This incident has been resolved.