IsDown incident

Issue with servers used for custom monitoring in the North America region

Critical Resolved View vendor source →

IsDown experienced a critical incident on December 1, 2024 affecting Monitors ( Websites ), lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2024, 07:28 AM UTC
Resolved
Dec 01, 2024, 07:31 AM UTC
Duration
2m
Detected by Pingoru
Dec 01, 2024, 07:28 AM UTC

Affected components

Monitors ( Websites )

Update timeline

  1. investigating Dec 01, 2024, 07:28 AM UTC

    From around 00:30 a.m. UTC to 03:40 a.m. UTC, we had an issue with the servers used to monitor the North American region, creating false positives.

  2. resolved Dec 01, 2024, 07:31 AM UTC

    The incident has been resolved. We sincerely apologize for the situation and will take the necessary steps in the next few days to prevent a recurrence.