IRONSCALES incident

members.ironscales.com site service outage/slowdown

Notice Resolved View vendor source →

IRONSCALES experienced a notice incident on November 29, 2022 affecting Dashboard and AppAPI and 1 more component, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2022, 02:35 PM UTC
Resolved
Nov 29, 2022, 05:58 PM UTC
Duration
3h 23m
Detected by Pingoru
Nov 29, 2022, 02:35 PM UTC

Affected components

DashboardAppAPIOffice 365 ProtectionGoogle Workspace ProtectionPhishing Simulation and Training

Update timeline

  1. investigating Nov 29, 2022, 02:35 PM UTC

    We are currently investigating US site members.ironscales.com slowdown and unavailability issue.

  2. identified Nov 29, 2022, 02:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 29, 2022, 02:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 29, 2022, 05:58 PM UTC

    This incident has been resolved.