IRONSCALES incident

Planned maintenance Ironscales EU Database upgrade

Minor Resolved View vendor source →

IRONSCALES experienced a minor incident on June 4, 2023 affecting Dashboard and AppAPI and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2023, 06:56 AM UTC
Resolved
Jun 04, 2023, 07:28 AM UTC
Duration
31m
Detected by Pingoru
Jun 04, 2023, 06:56 AM UTC

Affected components

DashboardAppAPIOffice 365 ProtectionGoogle Workspace ProtectionPhishing Simulation and Training

Update timeline

  1. investigating Jun 04, 2023, 06:56 AM UTC

    As part of our regular updates to our infrastructure we are upgrading our main database system for our EU customers using members.eu.ironscales.com to use the latest version, support latest security fixes , and introduce performance enhancements . The Ironscales EU platform is expected to have downtime for up to 2 hours. Scan-backs and email inspection would pause and resume after the maintenance is over.

  2. resolved Jun 04, 2023, 07:28 AM UTC

    the database system of Ironscales EU has been upgraded successfully.