IRONSCALES incident

Ironscales US - Delays in new email inspects and mitigations

Major Resolved View vendor source →

IRONSCALES experienced a major incident on April 7, 2024 affecting Dashboard and AppAPI and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2024, 12:11 PM UTC
Resolved
Apr 07, 2024, 12:33 PM UTC
Duration
22m
Detected by Pingoru
Apr 07, 2024, 12:11 PM UTC

Affected components

DashboardAppAPIOffice 365 ProtectionGoogle Workspace ProtectionPhishing Simulation and TrainingMS Teams Protection

Update timeline

  1. investigating Apr 07, 2024, 12:11 PM UTC

    hello, Our US site, members.ironscales.com, is experiencing issues after deployment of R93.00 since 11:40 GMT today. real time inspects, mitigations , and other actions such as S&T Campaign sending are delayed. The team has identified the issue and working on a fix.

  2. monitoring Apr 07, 2024, 12:24 PM UTC

    a fix has been implemented, our teams are monitoring the status .

  3. resolved Apr 07, 2024, 12:33 PM UTC

    This incident has been resolved.