IRONSCALES experienced a major incident on July 17, 2023 affecting Office 365 Protection, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 17, 2023, 09:58 PM UTC
Investigating - We identified a problem causing considerable delays with Office 365 protection/mitigation due to an internal issue. Detection is still active and incidents are being created. Our teams are working diligently to detect and solve the issue immediately.
- investigating Jul 17, 2023, 10:13 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 17, 2023, 11:17 PM UTC
Our teams applied a fix to address the Office 365 Mitigation delays and we are monitoring the solution. The backlog of Mitigations is now processed faster, approximate estimation to return to realtime Mitigations is by 5am GMT, July 18th, 2023
- resolved Jul 18, 2023, 06:34 AM UTC
The issue has been resolved, our monitors show that Office 365 Mitigations are back to normal timings as of July 18th 1:20AM GMT.