IRONSCALES incident

Ironscales US - Email inspection and mitigation is delayed

Major Resolved View vendor source →

IRONSCALES experienced a major incident on August 21, 2024 affecting Office 365 Protection and Google Workspace Protection, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2024, 06:30 PM UTC
Resolved
Aug 21, 2024, 07:50 PM UTC
Duration
1h 20m
Detected by Pingoru
Aug 21, 2024, 06:30 PM UTC

Affected components

Office 365 ProtectionGoogle Workspace Protection

Update timeline

  1. investigating Aug 21, 2024, 06:30 PM UTC

    Hello, our team is investigating an issue with realtime emails inspection and mitigation in the Ironscales US platform, we are working to identify and fix the problem and would update on progress. Thank you, IRONSCALES

  2. monitoring Aug 21, 2024, 07:32 PM UTC

    The underlying error in the application infrastructure has been diagnosed and fixed, Email are inspected and mitigated in real-time. our team is monitoring.

  3. resolved Aug 21, 2024, 07:50 PM UTC

    The issue has been resolved .