IRONSCALES incident

US dashboard not accessible

Critical Resolved View vendor source →

IRONSCALES experienced a critical incident on December 1, 2024 affecting Dashboard, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2024, 07:33 PM UTC
Resolved
Dec 01, 2024, 08:51 PM UTC
Duration
1h 18m
Detected by Pingoru
Dec 01, 2024, 07:33 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Dec 01, 2024, 07:33 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 01, 2024, 08:16 PM UTC

    Problem identified and service restored - still monitoring

  3. resolved Dec 01, 2024, 08:51 PM UTC

    DB issue causing the DT was fixed.