IRONSCALES Outage History

IRONSCALES is up right now

IRONSCALES had 4 outages in the last 2 years totaling 80h 42m of downtime — averaging 0.2 incidents per month.

There were 4 IRONSCALES outages since June 16, 2025 totaling 80h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ironscales.com

Major May 13, 2026

Incidents' page is not loading

Detected by Pingoru
May 13, 2026, 10:15 AM UTC
Resolved
May 13, 2026, 12:24 PM UTC
Duration
2h 8m
Affected: DashboardDashboardDashboard
Timeline · 4 updates
  1. investigating May 13, 2026, 10:15 AM UTC

    IRONSCALES is experiencing an outage with incident loading. IRONSCALES protection system is still active, and all mailboxes are still being monitored and protected. IRONSCALES engineers are actively working on resolving this issue as soon as possible as it is our highest priority at this moment.

  2. identified May 13, 2026, 10:49 AM UTC

    The issue was identified, and IRONSCALES is now deploying the fix.

  3. monitoring May 13, 2026, 11:01 AM UTC

    The fix was delivered, and IRONSCALES is monitoring the situation.

  4. resolved May 13, 2026, 12:24 PM UTC

    This incident has been fully resolved. No impact on processing, analysis, or remediation of the emails was encountered during this incident. IRONSCALES is updating its internal procedures to prevent similar issues in the future.

Read the full incident report →

Critical March 1, 2026

UAE region is experiencing issues due to AWS infrastructure downtime

Detected by Pingoru
Mar 01, 2026, 01:29 PM UTC
Resolved
Mar 01, 2026, 07:44 PM UTC
Duration
6h 14m
Affected: DashboardAppAPIOffice 365 ProtectionGoogle Workspace Protection
Timeline · 4 updates
  1. investigating Mar 01, 2026, 01:29 PM UTC

    We are currently investigating the issue and mitigation possibilities.

  2. investigating Mar 01, 2026, 02:44 PM UTC

    Our engineers applied a workaround and recovered inspections and other functions, Dashboard access is still affected.

  3. monitoring Mar 01, 2026, 03:48 PM UTC

    A fix to Dashboard access has been applied , our teams are monitoring the system and mitigating AWS infrastructure issue.

  4. resolved Mar 01, 2026, 07:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 28, 2025

Intermittent Issues with the Investigation Page in US-Hosted Environments

Detected by Pingoru
Aug 28, 2025, 04:01 PM UTC
Resolved
Aug 31, 2025, 12:30 PM UTC
Duration
2d 20h
Affected: Dashboard
Timeline · 4 updates
  1. investigating Aug 28, 2025, 02:43 PM UTC

    IRONSCALES is currently investigating an issue affecting the Investigation page in US-hosted environments. While the page remains accessible, some users may experience partial functionality or delays in content display. Our engineering team is actively working to identify the cause and will provide updates as more information becomes available.

  2. monitoring Aug 28, 2025, 04:01 PM UTC

    IRONSCALES has resolved the issue that impacted the Investigation page in US-hosted environments, and full functionality has been restored. We are still monitoring

  3. monitoring Aug 28, 2025, 06:03 PM UTC

    The Investigation page in US-hosted IRONSCALES environments is now fully accessible. A partial data gap of approximately 2.5 hours has been identified during the disruption period. IRONSCALES is reviewing recovery options to determine if some of this data can be restored. All email protection services, including inspection and mitigation, remained fully operational and unaffected throughout the incident.

  4. resolved Aug 31, 2025, 12:30 PM UTC

    The issue affecting the Investigation tab in US-hosted IRONSCALES environments has been fully resolved. A partial data gap of approximately 2.5 hours occurred during the disruption period. Core email protection services, including inspection and mitigation, remained fully operational and unaffected throughout the incident. System functionality is now stable, and no further impact is expected.

Read the full incident report →

Minor June 16, 2025

Email Inspection Delays for O365 Customers in US Region

Detected by Pingoru
Jun 16, 2025, 12:36 PM UTC
Resolved
Jun 16, 2025, 04:26 PM UTC
Duration
3h 50m
Affected: Office 365 Protection
Timeline · 4 updates
  1. investigating Jun 16, 2025, 12:36 PM UTC

    IRONSCALES is currently experiencing delays in email inspection and mitigation processes for O365 customers hosted in the US region. The R&D team is actively investigating the issue to identify the root cause and implement a resolution. Email delivery remains unaffected, and messages continue to flow into the system as expected.

  2. identified Jun 16, 2025, 01:08 PM UTC

    IRONSCALES has identified the cause of the email inspection delays affecting O365 customers in US-hosted IRONSCALES environments. The issue is related to the system’s responsiveness to increased email traffic volume. Mitigation efforts have been applied to improve processing capacity, and delays are expected to be fully resolved within approximately two hours. Email delivery and security inspections remain fully operational.

  3. monitoring Jun 16, 2025, 03:44 PM UTC

    IRONSCALES has completed the processing of delayed inspection and mitigation processes for O365 customers in US-hosted environments. System operations have returned to normal, and inspection times are back to expected levels. The team is continuing to closely monitor the email queue to ensure sustained performance.

  4. resolved Jun 16, 2025, 04:26 PM UTC

    The issue affecting inspection and mitigation processes for O365 customers in US-hosted IRONSCALES environments has been fully resolved. System performance has remained stable, and no further delays have been observed. IRONSCALES continues to monitor all systems to ensure ongoing reliability. We appreciate your patience and understanding throughout this incident.

Read the full incident report →