IRONSCALES incident

Intermittent SSO Login Issues in EU-Hosted IRONSCALES Environments

Major Resolved View vendor source →

IRONSCALES experienced a major incident on May 11, 2025 affecting Dashboard, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
May 11, 2025, 03:30 PM UTC
Resolved
May 13, 2025, 03:15 PM UTC
Duration
1d 23h
Detected by Pingoru
May 11, 2025, 03:30 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating May 13, 2025, 12:26 PM UTC

    The root cause remains under investigation by IRONSCALES. Efforts are also underway to identify and apply a suitable workaround. Please note that email flow and security inspections remain fully operational — all emails are being delivered and inspected as usual.

  2. resolved May 13, 2025, 05:32 PM UTC

    The issue was successfully resolved.