IRIS experienced a minor incident on July 2, 2018 affecting PMS and POS and 1 more component, lasting 4h 6m. The incident has been resolved; the full update timeline is below.
Affected components
PMSPOSSOS
Update timeline
- identified Jul 02, 2018, 12:46 PM UTC
Customers connecting to our PMS endpoints may experience delays in CI/CO being processed. This is due to a infrastructure issue causing the PMS listers to restart. We are working on a fix together with our suppliers.
- identified Jul 02, 2018, 01:04 PM UTC
We are continuing to work on a fix for this issue.
- identified Jul 02, 2018, 01:12 PM UTC
We have found that this may also affect POS and SOS.
- resolved Jul 02, 2018, 04:53 PM UTC
This incident has been resolved.