IRIS incident

Issue relating to storage

Minor Resolved View vendor source →

IRIS experienced a minor incident on July 16, 2018 affecting Nort America East, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2018, 06:25 PM UTC
Resolved
Jul 16, 2018, 09:45 PM UTC
Duration
3h 20m
Detected by Pingoru
Jul 16, 2018, 06:25 PM UTC

Affected components

Nort America East

Update timeline

  1. identified Jul 16, 2018, 06:25 PM UTC

    A subset of customers in the US may have their requests routed to West Europe. This is due to an issue connecting to storage in the US. Requests are processed but may be slower than normal.

  2. resolved Jul 16, 2018, 09:45 PM UTC

    This incident has been resolved.