IRIS incident

SMS notification delay

Minor Resolved View vendor source →

IRIS experienced a minor incident on December 15, 2018 affecting SMS, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2018, 12:08 PM UTC
Resolved
Dec 15, 2018, 02:04 PM UTC
Duration
1h 56m
Detected by Pingoru
Dec 15, 2018, 12:08 PM UTC

Affected components

SMS

Update timeline

  1. monitoring Dec 15, 2018, 12:08 PM UTC

    We have been advised by our upstream provider that there are delays of up to 10 minutes in delivery of SMS notifications. Other notification channels are not affected. We currently have no further information on how long this will take to fix. We will post more information as it becomes available. iRiS Systems Engineering

  2. resolved Dec 15, 2018, 02:04 PM UTC

    This issue has now been resolved.