IRIS incident

VPN Tunnels down

Notice Resolved View vendor source →

IRIS experienced a notice incident on April 27, 2019 affecting VPN and Routing, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2019, 06:29 PM UTC
Resolved
Apr 27, 2019, 06:43 PM UTC
Duration
14m
Detected by Pingoru
Apr 27, 2019, 06:29 PM UTC

Affected components

VPNRouting

Update timeline

  1. identified Apr 27, 2019, 06:29 PM UTC

    We have received alerts showing that all VPN tunnels terminating in Amsterdam has gone down. We have found the root cause and we are resolving this issue now. This is expected to take about 15 minutes to resolve.

  2. monitoring Apr 27, 2019, 06:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 27, 2019, 06:43 PM UTC

    All tunnels are now up and all affected routes are active.