IRIS incident

Service requests are loading slow in manager.

Minor Resolved View vendor source →

IRIS experienced a minor incident on May 16, 2019 affecting Manager, lasting 9d 3h. The incident has been resolved; the full update timeline is below.

Started
May 16, 2019, 09:57 AM UTC
Resolved
May 25, 2019, 01:10 PM UTC
Duration
9d 3h
Detected by Pingoru
May 16, 2019, 09:57 AM UTC

Affected components

Manager

Update timeline

  1. identified May 16, 2019, 09:57 AM UTC

    Some users may experience loading times in excess of 30 seconds when listing service requests in manager. The Development team have found the cause and are working on a fix. Once the fix is completed a decision will be made on when this will be applied. Further updates will be posted here in due course.

  2. resolved May 25, 2019, 01:10 PM UTC

    This incident has been resolved.